Key takeaways
- You can get free reports from Equifax, Experian and TransUnion at AnnualCreditReport.com.
- The Fair Credit Reporting Act gives you the right to dispute inaccurate information.
- Bureaus generally must investigate within 30 days.
- Reporting problems are among the complaints reported about Regional Finance, so check your file during repayment too.

Why credit report accuracy matters for Regional Finance borrowers
Your credit report shapes whether you are approved and what APR you are offered. One wrong late payment or a debt that is not yours can cost you real money.
Regional Finance reports loan activity to the credit bureaus. Third-party reviews list inaccurate credit reporting among the common complaints about the lender. Checking your reports a few times a year lets you catch problems early.
Step 1: Get your free credit reports
AnnualCreditReport.com is the official site for free reports from all three nationwide bureaus. Free weekly online reports are available there.
- Download all three reports; lenders do not all use the same bureau
- Save PDFs with the date so you can compare later
- Note the report number on each; you will need it for disputes
Step 2: Review every section
Personal information
Misspelled names, wrong addresses or unknown employers can signal a mixed file or identity theft.
Accounts
Look for accounts you never opened, wrong balances, wrong credit limits and closed accounts still shown as open.
Payment history
Check each late mark against your records, especially around due-date changes or payment processor delays.
Collections and inquiries
Duplicate collections for the same debt and hard inquiries you did not authorize are common errors.
Step 3: Dispute the error with the bureau
- File with each bureau showing the error. Disputes can be filed online, by mail or by phone with Equifax, Experian and TransUnion.
- Explain the error in one or two sentences. State what is wrong and what the correct information is.
- Attach proof. Statements, bank records showing the payment, a payoff letter or an identity theft report.
- Keep copies. Save confirmation numbers, dates and every document you sent.
Under the Fair Credit Reporting Act, the bureau generally has 30 days to investigate, and must forward your dispute to the company that supplied the information.
Step 4: Contact the lender directly as well
You can also dispute directly with the furnisher, the company that reported the data. For a Regional Finance account, contact your servicing branch or the lender's customer service with your account number and documents.
Ask for written confirmation that a correction was sent to all three bureaus. Our payments and account help page explains official contact channels.
Step 5: Escalate if the error is not fixed
- Add a statement. You can add a brief consumer statement to your file explaining the dispute.
- File a CFPB complaint. The Consumer Financial Protection Bureau accepts complaints about credit reporting companies and lenders.
- Contact your state regulator. Licensed lenders answer to state agencies; see our Regional Finance locations by state page.
Timing: fix errors before you apply
| When | What to do |
|---|---|
| 60 to 90 days before applying | Pull all three reports and file disputes |
| 30 to 45 days later | Check results; escalate unresolved items |
| Before submitting | Pull fresh reports to confirm corrections |
| During repayment | Review reports every few months to confirm on-time payments show correctly |
Sample dispute letter outline
A clear, short letter is more effective than a long one. Keep it factual and attach copies, never originals.
- Your details. Full name, address, date of birth and the report confirmation number.
- The item. Creditor name, account number (last four digits) and the specific entry that is wrong.
- The problem. One sentence, for example: "This account shows a 30-day late payment for March, but the payment posted on time."
- The fix you want. Correct the entry, update the balance or remove an account that is not yours.
- Evidence list. Name each document you attached, such as a bank statement showing the payment date.
If you mail the dispute, use certified mail with a return receipt so you can prove when the bureau received it.
Errors vs negative items that are accurate
The dispute process is for information that is wrong, incomplete or cannot be verified. Accurate negative information can generally remain on a report for up to seven years.
Worth disputing
- A payment marked late that posted on time
- An account opened by someone else
- A paid loan still showing a balance
- The same debt listed twice
Usually not removable
- An accurate late payment
- A legitimate collection account
- A hard inquiry you authorized
- A loan you are still repaying
For accurate negatives, the best repair is time plus on-time payments. An installment loan paid on schedule adds positive history every month.
Signs of identity theft on your report
Some errors are not mistakes at all. Unknown accounts, inquiries from lenders you never contacted, or addresses where you never lived can signal identity theft.
- Report it at IdentityTheft.gov to get a recovery plan and an identity theft report
- Place a free fraud alert with one bureau; it notifies the other two
- Consider a free credit freeze at all three bureaus
- Dispute each fraudulent account using your identity theft report
FAQ: credit report errors and Regional Finance
Does Regional Finance report to all three bureaus?
Third-party reviews differ: Finder reports Experian, Equifax and TransUnion, while SuperMoney lists Equifax and TransUnion. Check all three of your reports.
How long does a credit dispute take?
Bureaus generally have 30 days to investigate after receiving your dispute.
Can I remove a late payment that was accurate?
Accurate information can generally stay on your report. You can ask the lender for a goodwill adjustment, but it is not required.
Does disputing hurt my credit score?
No. Filing a dispute does not lower your score.
Clean report, stronger application
Once your file is accurate, check your options with a soft credit check.
Apply NowLearn more about Regional Finance credit score requirements or go back to the Regional Finance overview.